At KC Bless, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 7-Day Return and Exchange Policy to ensure your peace of mind. Please review the following policy carefully to understand the process and conditions for returning or exchanging items.

1. Eligibility for Return and Exchange

  • You may return or exchange items within 7 days of receiving your order.

2. Items Eligible for Return and Exchange

  • We accept returns and exchanges for items that are in new, unworn, and unwashed condition.

3. Non-Eligible Items

The following items are not eligible for return or exchange:

  • Custom or personalized items (unless there is a defect or error on our part).
  • Items that show signs of wear or use.
  • Items not in their original packaging.

4. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

a. Contact Us: Reach out to our Customer Service team within 7 days of receiving your order at [kcblessofficial@gmail.com]. Provide your order number and a brief explanation of the reason for the return or exchange.

b. Return Authorization: If your return or exchange request is approved, you will receive a Return Authorization (RA) number and detailed instructions for sending back the item.

c. Packaging: Package the item securely, along with all original packaging, tags, and labels.

d. Shipping: Ship the item back to us within 7 days of receiving your RA number. You are responsible for return shipping costs unless the return or exchange is due to a mistake on our part.

5. Inspection and Processing

Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria. If the item is in satisfactory condition, we will process the return or exchange as requested.

  • For returns: A refund will be issued to the original payment method. Please allow [7-12 Days] for the refund to reflect in your account.
  • For exchanges: We will ship the new item to you promptly.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately. We will cover the return shipping costs and ensure you receive the correct or defect-free item as quickly as possible.

7. Contact Us

If you have any questions or need assistance with the return or exchange process, please contact our Customer Service team at [kcblessofficial@gmail.com].

At KC Bless, we value your satisfaction, and we aim to make the return and exchange process as smooth as possible. We appreciate your business and will do our best to address any concerns you may have regarding your purchase. Thank you for choosing KC Bless !